4.5
(676)
•
4.5
(5)
4.5
(676)
•
4.5
(5)
$$$$cheap
Donut shop
Coffee shop
Dessert shop
Fast food restaurant
Phone
(217) 718-6200
Hours
SuSunday: 6:00 AM–10:00 PM
MoMonday: 6:00 AM–10:00 PM
TuTuesday: 6:00 AM–10:00 PM
WeWednesday: 6:00 AM–10:00 PM
ThThursday: 6:00 AM–10:00 PM
FrFriday: 6:00 AM–10:00 PM
SaSaturday: 6:00 AM–10:00 PM
2301 W Monroe St, Springfield, IL 62704, USA
Friday: 6AM–10PM
SuMoTuWeThFrSaShow times
SuSunday: 6:00 AM–10:00 PM
MoMonday: 6:00 AM–10:00 PM
TuTuesday: 6:00 AM–10:00 PM
WeWednesday: 6:00 AM–10:00 PM
ThThursday: 6:00 AM–10:00 PM
FrFriday: 6:00 AM–10:00 PM
SaSaturday: 6:00 AM–10:00 PM
Hide times
People typically spend 10 min here
(217) 718-6200
About
Krispy Kreme is a well-established chain that offers a wide range of donut flavors and shapes, accompanied by coffee and frozen drinks. Upon visiting for the first time, customers are greeted by friendly and enthusiastic front counter staff who are eager to assist. The donuts themselves are incredibly fresh and tasty, with an abundance of options to choose from. Teens particularly enjoy the Valentine's Day themed donuts offered by Krispy Kreme.
Why you should go
- Enjoy warm and fresh donuts
- Quick service with an option to sign up for a free birthday treat via the app
- Variety of themed options such as Valentine's Day specials
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Menu and popular items
Highlighted reviews
Slide 1 of 3
I love Krispy Kreme and have never had any complaints about the donuts or customer service. But the last time I went to Krispy Kreme the glaze on the glazed donuts was very thin and they didn't taste very good. My brother bought some glazed donuts from the same store the very next day and they were fine so I guess the store was having a bit of an issue glazing the donuts on that one day.
Donuts were cold, messed up in box, and there was hardly any lemon in the lemon filled donuts. For being the only Krispy Kreme in town, you’d think they’d do better. This is NOT the quality I remember. Terrible.
Quick wait. Donuts always fresh & warm. If you sign up on the app you get a free donut! Plus you get 3 free glazed on your birthday!
I love Krispy Kreme and have never had any complaints about the donuts or customer service. But the last time I went to Krispy Kreme the glaze on the glazed donuts was very thin and they didn't taste very good. My brother bought some glazed donuts from the same store the very next day and they were fine so I guess the store was having a bit of an issue glazing the donuts on that one day.
Donuts were cold, messed up in box, and there was hardly any lemon in the lemon filled donuts. For being the only Krispy Kreme in town, you’d think they’d do better. This is NOT the quality I remember. Terrible.
Quick wait. Donuts always fresh & warm. If you sign up on the app you get a free donut! Plus you get 3 free glazed on your birthday!
We gathered reviews from Google and Tripadvisor, and summarized helpful tips as well as commonly mentioned things others might find useful.
- Check the freshness of your donuts before purchasing especially if buying pre-filled boxes
- Sign up on the Krispy Kreme app for a free birthday treat
- Avoid peak times to ensure quicker service and fresher products
Reviews
Krispy Kreme has received mixed reviews from customers, with some praising the freshness and friendliness of staff while others have complained about issues like thin glaze on donuts, lack of filling in certain flavors, and unprofessional behavior from employees. Despite these criticisms, many visitors appreciate the warm and fresh donuts, quick service, free birthday treats through the app, and themed options like Valentine's Day specials.
Review score
4.5
out of 5
Review score
4.5
out of 5
Few reviews
5 reviews
From Tripadvisor5 stars
463
4 stars
129
3 stars
43
2 stars
17
1 star
24
I love Krispy Kreme and have never had any complaints about the donuts or customer service. But the last time I went to Krispy Kreme the glaze on the glazed donuts was very thin and they didn't taste very good. My brother bought some glazed donuts from the same store the very next day and they were fine so I guess the store was having a bit of an issue glazing the donuts on that one day.
Donuts were cold, messed up in box, and there was hardly any lemon in the lemon filled donuts. For being the only Krispy Kreme in town, you’d think they’d do better. This is NOT the quality I remember. Terrible.
Quick wait. Donuts always fresh & warm. If you sign up on the app you get a free donut! Plus you get 3 free glazed on your birthday!
My doughnuts were extremely hot!. Like blisters hot.! The taste was pretty stale too....I appreciated the hard work the lady in the window gave us though.
First time in a Krispy Kreme. Wow! The front counter employee was so friendly, helpful, energetic, and happy. Our donuts were super fresh and delicious. Lots of great options. Valentine's Day themed donuts were a hit with our teens. The store was very clean. The restroom was spotless and stocked. We will definitely be back, when we are in that area in the future! What a great first experience! :)
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