About Synchrony Bank - Our Mission, Vision, Values, & More (2024)

FAQs

About Synchrony Bank - Our Mission, Vision, Values, & More? ›

Our Vision is to build a future where every ambition is within reach. And we work towards that each day by creating financial and technology solutions to move our customers and partners forward — we consider this our Mission. Our Values mark our past, inform our actions every day, and inspire our future.

Our Vision, Mission & Values

Our vision is to build a future where every ambition is within reach. Our mission is to create financial and technology solutions to move our customers and partners forward. BEING HONEST. It's our Policy.

Synchrony Bank offers savings accounts that feature award-winning products and the safety of FDIC insurance*—CDs, IRAs, Money Market Accounts and Savings Accounts. Customers can open an account in minutes via our Mobile app or online all with no minimums or monthly service fees.

One of Synchrony Bank's strengths is its fee structure for its savings and money market accounts. These accounts do not charge monthly bank maintenance fees. Synchrony also does not charge out-of-network ATM fees and reimburses $5 per month in domestic ATM fees charged by other financial institutions.

Synchrony's Diversified & Value sales platform provides comprehensive payments and financing solutions with integrated in-store and digital experiences through large retail partners who deliver everyday value to consumers shopping for daily needs or important life moments.

Interview questions at Synchrony

Tell me how you handled a difficult customer? Do you have at home internet? How have you handled multiple software systems?

We believe in the power of relationships. We're colleagues, teammates and partners that share common values and a core commitment to doing the right thing. When you join us, whether you work in an office or from your home, you'll experience support and encouragement at all levels of the organization.

More about Synchrony: Synchrony Bank is owned by Synchrony Financial, a Stamford, Connecticut-based consumer financial services company. GE Capital Retail Bank took on the name Synchrony Bank in 2014.

The MarketWatch Guides team gives Synchrony Bank 4.4 out of 5 stars based on its savings, money market and certificate of deposit (CD) accounts. Synchrony offers a competitive annual percentage yield (APY) on its savings products but doesn't offer checking accounts.

*Note: On June 2, 2014, GE Capital Retail Bank changed its name to Synchrony Bank and is part of the Synchrony Financial business (formerly GE Capital Retail Finance).

Is Synchrony a good company? ›

Synchrony has an overall rating of 4.2 out of 5, based on over 2,389 reviews left anonymously by employees. 82% of employees would recommend working at Synchrony to a friend and 81% have a positive outlook for the business. This rating has decreased by 1% over the last 12 months.

Synchrony Financial's threat of distress is less than 4% at the present time. It is unlikely to undergo any financial straits in the next 24 months.

We're an online bank offering FDIC-insured savings products an premium credit solutions with no annual fee. We pass our collective savings on to you—that's the power of "more."

Brian Doubles is President and Chief Executive Officer and a member of the Board of Directors of Synchrony, one of the nation's premier consumer financial services companies. Brian was named CEO in 2021, after serving as President for two years and as Executive Vice President and Chief Financial Officer for 10 years.

According to reports about the break, Walmart complained that Synchrony Financial's transaction fees were too high and that it didn't approve enough card applications.

We help people get the care they want for themselves and their families.

Cycle Connect Mission: Increase income for smallholder farmers through productive asset financing and training. Cycle Connect Vision: We envision a world where everyone living in the last mile has the means to thrive not just survive.

*Note: On June 2, 2014, GE Capital Retail Bank changed its name to Synchrony Bank and is part of the GE Capital Retail Finance business.